Services

Three Point Turn offers information technology services to meet the needs of today’s corporate environment.

We provide a wide range of services from end-to-end solutions to supplementary services that fill the gaps in existing IT departments. We realize that the ability to react quickly to changing demands is a critical component for success in the IT world and have based our services around an agile business model that is prepared to meet those needs.

Custom Software Development
Custom Software Development

If your unique needs require an effective solution, you may want to have custom software built.

Perhaps you want to own the copyrights for all software and code, or simply want a solution that meets your exact needs. Our company has a strong background in software development and delivery of custom solutions for anything from simple utilities to complex business process automation.

We can take your project or idea to the next level with our PMI-driven methodology and skilled software development team. Our unique business model gives us the ability to respond to your needs in ways that suit your particular style. We know how to build high quality software and we get it right the first time.

In addition to custom software development, we are pleased to offer enhancements to any of your existing solutions or legacy systems:

  • New software solutions
  • Enhance existing software by adding new features
  • Code profiling, auditing, and optimization
  • Write technical system documentation
  • Security analysis and implementation
  • Software Developer Staffing

Ask us what we can do to meet your needs.

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System Integration

Our system integration engineers are experts when it comes to building a seamless solution by combining off-the-shelf products - even if they were not designed to work together.

Three Point Turn can help by building specialized connectors, workflow-based applications, synchronization tools, and product add-ons to customize your software to work the way you need it.

Some common systems we have integrated with our clients include:

  • Siebel CRM
  • Microsoft Dynamics CRM
  • Microsoft Office (Project, PowerPoint, Excel, etc)
  • Closed Loop Marketing (Skura, Exploria, Proscape)
  • Microsoft Sharepoint (WSS/MOSS)
  • Mobile Integration (iPhone/iPad, BlackBerry, Windows Phone, Android)
  • System Integration Engineer Staffing

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System Integration
Interactive Multimedia
Interactive Multimedia

Our interactive multimedia and graphics designers can help you meet today's high standards.

Graphics design and interactive multimedia all tie back to the brand image whose importance goes beyond just sales and marketing. These days the expectations are set very high for how a business represents itself; it's important to get it right the first time.

Our award-winning artists can produce a variety of products such as:

  • Digital Business Cards
  • Interactive Sales Presentations
  • Digital Symposias
  • Flash Animation
  • Logos, Brochures and Marketing Materials
  • Web Pages
  • Video Games

Please contact us for more information about our graphics design and interactive multimedia products and services.

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Support

Support is the cornerstone of any system. Are you prepared to handle the volume of calls when you release a new product? We are, and we can help.

We have had a high level of success with our three-tier support model. When engaged on a per-use basis, the model is extremely effective for both problem resolution and cost. Each line of support has its own set of roles and responsibilities and is set up to ensure a high level of customer satisfaction.

Our support staff can work as a transparent addition to complement your company’s services or you can hire our professional staff on a temporary basis to help with an expected surge of calls. We can work with your existing help-desk team to provide only second or third level support services or you can outsource the entire business unit.

The first line of support is the helpdesk, where our professional staff are on-call to receive support requests by telephone, email, or system tickets. The second line is staffed by our friendly senior support staff of technical experts whose responsibility is to ensure a high level of customer satisfaction. This is the last line of customer contact. If the client has encountered a previously unknown and undocumented problem.

Our support services include:

  • Friendly, courteous reception
  • Technical experts
  • Senior engineers
  • Per-use support services
  • Support staffing

Ask us what we can do to improve the customer satisfaction rate for your products or services.

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Support
Staffing
Staffing

Do you need to supplement your IT team? Are you looking for a leading star or a diamond in the rough? We can help.

If you need some resources to fill a gap in your IT department, or help ramp up an on-going IT project. We can help fill in the gaps. IT departments can get very busy at times and are often required to react very quickly. For example, you may need a business analyst for a few months, or maybe some software developers and graphics designers to accelerate work items on the critical path. We can provide professional and experienced staff to work with your company either on-site or remotely. Please ask us for more details.

Some of the skilled professionals we can provide:

  • Project Managers
  • Software Developers
  • Flash Designers
  • Web Designers
  • Graphics Artists
  • Business Analysts
  • Quality Assurance Testers

Why take a chance in the open market when you can hire a trusted Three Point Turn partner. Let us help you get the job done.

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Quality Assurance

Quality Assurance is easily the most critical component in the software development life cycle and something we take very seriously.

At Three Point Turn quality takes the highest level of importance and is implemented in each facet of our software development and system integration projects. You can engage our QA team to audit or test your existing systems or work with a team as a new system is being built. Our QA resources are available on a per-use basis as required, or available as a staffing solution if you need someone available full-time.

We provide the following quality assurance services:

  • Functional Quality Assurance Testing
  • Performance and load testing
  • Requirements Gap Analysis
  • Technical documentation (test cases, test plan)
  • Quality Assurance Staffing

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Quality Assurance