Three Point Turn offers information technology services to meet the needs of today’s corporate environment.
We provide a wide range of services from end-to-end solutions to supplementary services that fill the gaps in existing IT departments. We realize that the ability to react quickly to changing demands is a critical component for success in the IT world and have based our services around an agile business model that is prepared to meet those needs.
If your unique needs require an effective solution, you may want to have custom software built.
Perhaps you want to own the copyrights for all software and code, or simply want a solution that meets your exact needs. Our company has a strong background in software development and delivery of custom solutions for anything from simple utilities to complex business process automation.
We can take your project or idea to the next level with our PMI-driven methodology and skilled software development team. Our unique business model gives us the ability to respond to your needs in ways that suit your particular style. We know how to build high quality software and we get it right the first time.
In addition to custom software development, we are pleased to offer enhancements to any of your existing solutions or legacy systems:
- New software solutions
- Enhance existing software by adding new features
- Code profiling, auditing, and optimization
- Write technical system documentation
- Security analysis and implementation
- Software Developer Staffing
Quality Assurance is easily the most critical component in the software development life cycle and something we take very seriously.
At Three Point Turn quality takes the highest level of importance and is implemented in each facet of our software development and system integration projects. You can engage our QA team to audit or test your existing systems or work with a team as a new system is being built. Our QA resources are available on a per-use basis as required, or available as a staffing solution if you need someone available full-time.
Usability and support are key factor in user adoption of a new custom solution.
From the initial design on through deployment, Three Point Turn is always making decisions based on the best user experience.
Our support team are involved early in the process and thus become experts in the products we build.
We have had a high level of success with our three-tier support model. When engaged on a per-use basis, the model is extremely effective for both problem resolution and cost. Each line of support has its own set of roles and responsibilities and is set up to ensure a high level of customer satisfaction.
Our support staff can work as a transparent addition to complement your company’s services or you can hire our professional staff on a temporary basis to help with an expected surge of calls. We can work with your existing help-desk team to provide only second or third level support services or you can outsource the entire business unit.
The first line of support is the helpdesk, where our professional staff are on-call to receive support requests by telephone, email, or system tickets. The second line is staffed by our friendly senior support staff of technical experts whose responsibility is to ensure a high level of customer satisfaction. This is the last line of customer contact. If the client has encountered a previously unknown and undocumented problem.
Our support services include:
- Friendly, courteous reception
- Technical experts
- Senior engineers
- Per-use support services
- Support staffing
Ask us what we can do to meet your needs.
Our system integration engineers are experts when it comes to building a seamless solution by combining off-the-shelf products - even if they were not designed to work together.
Three Point Turn can help by building specialized connectors, workflow-based applications, synchronization tools, and product add-ons to customize your software to work the way you need it.
Some common systems we have integrated with our clients include:
- Sitecore
- Siebel CRM
- Microsoft Dynamics CRM
- Microsoft Office (Project, PowerPoint, Excel, etc)
- Closed Loop Marketing (Skura, Exploria, Proscape)
- Microsoft Sharepoint
- Mobile Integration (iPhone/iPad, BlackBerry, Windows Phone, Android)
System integrations are the weakest links in any Software Implemenation and this makes Quality Assurance the most critical component of the system.
At Three Point Turn we work with our partners to ensure a quality integration between components of the system by providing the following services:
- Functional Quality Assurance Testing
- Performance and load testing
- Requirements Gap Analysis
- Technical documentation (test cases, test plan)
Support is the cornerstone of any system especially when introducing new off-the-shelf products. Our support team are experts in the products we integrate and have access to additional expertise through relationships with our many partners.
We have had a high level of success with our three-tier support model. When engaged on a per-use basis, the model is extremely effective for both problem resolution and cost. Each line of support has its own set of roles and responsibilities and is set up to ensure a high level of customer satisfaction.
Our support staff can work as a transparent addition to complement your company’s services or you can hire our professional staff on a temporary basis to help with an expected surge of calls. We can work with your existing help-desk team to provide only second or third level support services or you can outsource the entire business unit.
The first line of support is the helpdesk, where our professional staff are on-call to receive support requests by telephone, email, or system tickets. The second line is staffed by our friendly senior support staff of technical experts whose responsibility is to ensure a high level of customer satisfaction. This is the last line of customer contact. If the client has encountered a previously unknown and undocumented problem.
Our support services include:
- Friendly, courteous reception
- Technical experts
- Senior engineers
- Per-use support services
Ask us what we can do to simplify your digital environment.
Content Management Systems (CMS) allows publishing, editing, and modifying content from a central interface.
Content is one of the most valuable company assets but only if you can find what you need when you need it. Access to content from a central location will make it easier to find what you are looking for.
Are you looking for Content Management System? We can help you find the CMS to meet your requirements and ensure a successful implementation. Three Point Turn developers are recognized experts in implementing Content Management Systems like:
- Sitecore
- Sharepoint
- Umbraco
- Sitefinity
- Dot Net Nuke
Not sure a Content Management System will meet all your needs? Three Point Turn can help.
Through our expertise in System Integrations and Custom Development, we can integrate a Content Management System with other components in your system. Three Point Turn can also create custom components to fill any gaps in your system.
Ask us what we can do to improve how you manage your content.
